Job Description
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
We are seeking an experienced Affiliate Relationship Manager with a proven track record in managing and growing affiliate partnerships. The ideal candidate will bring strong communication and crisis management skills, deep knowledge of referral/affiliate programs, and a growth-focused mindset. This role is crucial in strengthening relationships with matured affiliates.
Responsibilities:
- Manage, support, and grow relationships with matured affiliate partners.
- Regularly assess and improve affiliate performance metrics across various KPIs.
- Develop tailored growth strategies for high-potential partners and identify upsell opportunities.
- Work closely with cross-functional teams (Product, Ops, Marketing) to streamline affiliate-related initiatives.
- Proactively manage partner expectations, resolve conflicts, and handle crisis communications professionally.
- Provide data-driven insights and performance reports to optimize affiliate contributions to the business.
- Maintain comprehensive documentation and CRM tracking of affiliate engagement, feedback, and campaign performance.
Requirements:
- 3+ years of experience in affiliate marketing, partner relations, or growth marketing.
- Proven success in managing affiliate or referral programs, ideally in fintech or crypto.
- Excellent interpersonal and communication skills, with the ability to manage stakeholders across cultures and regions.
- Demonstrated crisis and relationship management experience.
- Data-driven mindset with ability to interpret metrics and identify growth opportunities.
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
- Self-starter with strong organizational skills and a collaborative attitude.
- Experience in the crypto industry or fast-paced tech environments.
- Familiarity with affiliate marketing platforms and CRM systems.