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Binance

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Product Operations - Binance Square

Asia
Full-time

About this role

Job Description

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities

  • Manage and track community growth, engagement, retention, and satisfaction metrics of a portfolio of global creators.
  • Collaborate with product managers to contribute to product and creator growth feature roadmaps.
  • Develop and implement strategies to grow and engage user communities across multiple platforms, leveraging data-driven insights to foster active and vibrant ecosystems.
  • Establish and maintain community quality monitoring systems to ensure compliance with platform guidelines and promote a safe, inclusive environment.
  • Analyze product usage data, community engagement metrics, and market trends to generate actionable insights that inform product improvements, community strategies, and partnership opportunities.
  • Plan, coordinate, and execute marketing and community campaigns in collaboration with marketing and product teams to drive user acquisition, engagement, and retention.
  • Work closely with marketing and product teams to align community initiatives with broader platform goals and campaigns.

Requirements

  • 5-8 years of experience in product operations, partnerships, creator management, or cross-channel marketing, preferably within the crypto or blockchain industry.
  • Proven experience working with crypto creators or a strong network within the crypto community.
  • Demonstrated experience planning, executing, and optimizing marketing or community campaigns.
  • Excellent interpersonal skills with the ability to build and maintain relationships across diverse stakeholders.
  • Strong written and verbal communication skills in English; fluency in Chinese, Arabic, Spanish, and Vietnamese is a plus to be able to coordinate with overseas stakeholders.
  • Analytical mindset with the ability to interpret data and translate insights into effective strategies.

Why Binance

  • Shape the future with the world’s leading blockchain ecosystem.
  • Collaborate with world-class talent in a user-centric global organization with a flat structure.
  • Tackle unique, fast-paced projects with autonomy in an innovative environment.
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
  • Competitive salary and company benefits.
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team).

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

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